Contact
- Reach out by appointment or during consultation hours via telephone, app, email and videocalls. Responses will be immediate or rescheduled based on urgency and complexity.
- Anonymous assistance via voice app or email is available upon request for those experiencing extreme shyness, hypersensitivity, or physical limitations. On-demand support is available during intense times; reach out to explore options.
Costs and Reimbursements
- Credere operates as a social enterprise, dedicated to accommodating six paying clients per period to ensure comprehensive care. For six paying client, Credere holds room for one or two non-paying clients.
- A base fee of €37.50 applies per scheduled contact, followed by an hourly rate of €120. A 25% surcharge applies outside office hours, as well as for family and team sessions.
- Invoices are settled via secure digital bank request, with payment required within two days. Once confirmed, a subsequent consultation can be scheduled. Please note that without confirmation, no further appointments can be arranged.
- Consultation hours, peer support groups and supervision groups are available at no cost. All services are non-reimbursable and VAT exempt.
Cancellation & Boundaries
- Appointments may be cancelled at any time, preferably as early as possible. Since motivation should not stem from financial obligation, only the base fee of €37.50 remains strictly payable for the initial consultation. The practice, however, reserves the right to terminate availability and service provision in cases of high-frequency cancellations.